Shipping policy
At Wreaths by Raquel, every wreath is handcrafted with care. Below is our shipping information so you know what to expect when placing an order.
📍 Shipping Area
We currently ship within the United States only.
🕒 Processing Time
All orders are processed within 2–5 business days before shipping.
(Processing time may vary during holidays or peak seasons.)
🚚 Shipping Rates
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Orders over $200 ship FREE
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Orders under $200 ship for a flat rate of $29.99
(Shipping rates are automatically calculated at checkout.)
📦 Estimated Delivery Time
Most orders arrive within:
🟢 5–9 business days total
This includes both processing + shipping time.
Delivery times may vary based on carrier delays, weather, or peak season volume.
🔍 Order Tracking
Once your order ships, you’ll receive an email with a tracking number so you can follow your shipment.
📮 Shipping Carriers
We use trusted carriers such as USPS, UPS, or FedEx depending on order size and destination.
💥 Damaged Packages
If an item arrives damaged, please contact us within 48 hours with photos of:
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The damage
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The packaging
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The shipping box
We will replace the item or issue a refund.
🏠 Incorrect Address
Buyers are responsible for entering a correct shipping address at checkout.
If a package is returned due to an incorrect address, additional shipping fees may apply to reship.
❓ Questions?
For shipping questions, please contact us:
📩 wreathsbyraquel@gmail.com