Return window
We accept returns within 30 days of delivery.
Return requests must be submitted within 30 days after you receive your item.
Store Policy
Wreaths by Raquel - Return & Refund Policy
At Wreaths by Raquel, every wreath and centerpiece is handcrafted with care and attention to detail.
Your satisfaction matters to us, and we’re happy to help if something isn’t quite right.
Quick summary:
Returns accepted within 30 days of delivery (when eligible).
Eligibility for returns
To be eligible for a return:
- The item must be in the same condition as received
- Unused and undamaged
- Returned in original packaging
- Proof of purchase is required
Custom or personalized wreaths and arrangements are not eligible for return, unless they arrive damaged or defective.
Return shipping
- $40 flat-rate return shipping fee applies
- No restocking fees
How to start a return
To initiate a return, please contact us at:
Email: wreathsbyraquel@gmail.com
We’ll provide return authorization and instructions.
Damaged or defective items
Please inspect your order upon delivery.
If your item arrives damaged or defective, contact us immediately so we can make it right.